[zipedit]Genuine HP 920XL High-Capacity Ink Cartridge - Cyan - CD972AN Item(s) included in this auction: 1 Genuine HP 920XL High-Capacity Ink Cartridge - Cyan - CD972AN Expiration date indicated on the package: DEC 2013 For use with the following printers: HP All-in-One PrintersOfficeJet 6500 AIO, OfficeJet 6500 Wireless, OfficeJet 6500A e-All-in-One, OfficeJet 6500A Plus e-All-in-One, OfficeJet Pro 6500, OfficeJet Pro 6500 Wireless, HP Inkjet PrintersOfficeJet 6000, OfficeJet 6000 Wireless - E609n, OfficeJet 7000, OfficeJet 7500A - E910, HP Wide Format PrintersOfficeJet 7000, OfficeJet 7500A - E910 The item in this listing is genuine OEM, new, and unused. The box may show shelf wear and other damage such as dents, holes, stickers, ink or toner stains, writing, and minor water damage, but the item in the box is factory sealed and has never been opened, and is guaranteed to function normally. Please see the photos for a better idea about the condition of the packaging. Customer Service Information We are available for customer service questions and concerns Monday through Friday between 8:00am and 3:30pm Mountain Standard Time, excluding holidays and emergency-related closures. We are not open on Saturday or Sunday, and any communications sent between Friday at 3:30pm and Sunday night will NOT be responded to until the next business day (normally Monday). We can answer questions and concerns much more accurately and quickly through the email. SHIPPING: WE WILL NOT SHIP to any address that is not the confirmed registered address of the winning bidder. No exceptions. Before paying, please ensure your address in PayPal is confirmed and is the address you want the item shipped to. Items are shipped 1-2 business days after payment (Monday-Friday, excluding holidays or emergency-related closures). Items will be shipped standard ground using either Fed Ex or the US Postal Service, depending upon the size of the order and the shipping address. Some auctions may not be available to customers outside of the 48 contiguous U.S. states. A tracking number will be sent to the registered email address of the buyer by our automated system. Please wait about a day before attempting to track a shipment as it may not be in the shipping services system prior to that time. Due to various certifications and federal regulations our recycling facility must follow, and due to numerous negative issues in the past, we do not ship to international or APO addresses. We do not include invoices or any paperwork inside of the shipments. WARRANTY AND RETURNS: Our store offers a 30-Day Money-Back Guarantee (unless otherwise noted in the auction). We accept warranty returns up to 30 days from your purchase. The warranty date starts from the time the item has been received. For shipped items, that date starts when the tracking number used to ship from our facility indicates it has been delivered. If an item returned is unnecessarily damaged due to negligence, altered, incomplete, or different from the item originally shipped, the return may be denied. Standard ground shipping charges are covered in the warranty, but we will not pay the additional shipping charges incurred if the item is returned using expedited or overnight shipping. We will not pay additional shipping charges incurred to any item that has been redirected to an international shipping address. Any attempt to commit fraud through a return will be addressed through the auction site and, if necessary, with legal action.Payments Payment is due within 7 days of the auctions close. Payment is only accepted through PayPal . A confirmed shipping address is required to process your payment. Returns are paid back only to the Paypal account that the original payment was made from. A large return amount may be delayed for various reasons. We will contact the customer if this happens. About UsWe are based in an electronics recycling warehouse located in Northern Colorado. Due to the nature of our business, we dont know which products we will receive or how much of it we will have available on a day-to-day basis. While we will do our best to accommodate any customer requests for specific product, we cannot guarantee having an item available to sell beyond what we have currently listed online. We have a team of people who work in all aspects towards our online sales, and our goal is to provide the customer with an item they need for a great price. We appreciate you taking the time to read this and to look at our ad. Thank you!