The item available in this listing is a used and refurbished laptop with no operating system. All key functions have been tested to R2 standards - a detailed list of tested functions is available below. All included parts are guaranteed working unless specifically mentioned. This laptop may have a COA, but does not come with any operating system (No Windows), software, or disks. There may be signs of general use (minor scratches, blemishes), however this laptop is in good condition. Refer to the listing pictures for exact item condition. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Model: Dell Latitude E6520Condition: Used Operating System: Not Included Specifications: CPU: Intel Core i3-2330M @ 2.20GHzRAM: 4GBHDD: 500GBScreen Size: 15.6Native Resolution: 1366 x 768GPU: IntegratedOn-Board Optical Drive: DVD-RWBattery: Included, OEMAC Adapter: Included, OEM Features: WiFi Capable: Y Bluetooth: N Integrated Webcam: N Backlit Keyboard: N Fingerprint Scanner: N HDMI: Y USB 3.0: N Key Functions:The following is a testing record for this item.Key functions as defined by R2 standards.Hard Drive (if included) -- Data wiped according to NIST standards. Tested, working.CPUMotherboard -- The laptop passes POST testing with no error codes.LCD Display -- The screen has no more than 3 dead pixels, or light and dark spots. (If not mentioned in condition description, assume 0). Laptop Lid -- The lid opens and closes without difficulty. The hinges are strong.Battery (if included) -- The battery charges to 100% and holds this charge for at least 45 minutes.Memory -- The laptop powers on with the installed RAM. RAM passes self-diagnostic testing.Power Supply (if included) -- The power supply provides the appropriate wattage, charges the battery, and powers the laptop.Secondary functions (keyboard, touchpad, ports, etc.) are also tested and guaranteed working. All functions are operational, unless otherwise noted in the condition description. We can provide replacement parts for most laptop models, if necessary. Please contact us as soon as possible if replacement parts are needed. Seller Information:Available to answer questions Monday-Friday 8:00am to 4:00pm EST Messages sent on Friday after 4:00pm or over the weekend will receive a response the following Monday (provided Monday is not a holiday). Messages regarding a problem with your order receive priority attention. A response will be issued promptly during business hours. Your patience is greatly appreciated.Please contact us directly as soon as possible if you have questions or concerns about your order. We are happy to provide replacement parts or a full return with refund, if necessary. Your satisfaction is important to us.Payment & Shipping Information:Payment accepted via PayPal US ONLY. Our business days are Monday-Friday, excluding holidays. Orders ship the following business day. This processing time allows for us to properly prepare your shipment, and allows the buyer time for cancellation. Orders may ship USPS Priority Mail or UPS Ground, depending on the buyers location and item quantitysize. Most single laptop orders ship USPS Priority Mail. Most multiple laptop orders ship UPS Ground. Returns:If you are unsatisfied with your order, please contact us before opening a formal return case. We can often offer solutions that do not require an open return case, such as replacement parts (keyboard, power adapter, battery, HDD, DVD, etc). If necessary, we will ask you to open an eBay return case. Returned items always receive a full refund promptly once the returned item is received. Return shipping is always free in instances of damaged or non-working items.Every item in our store donates 100% of the purchase price to Computer Recycling of Virginia, a 501(c)(3) non-profit organization which donates refurbished computers to Virginias public schools and other non-profit organizations.RECYCLING PROCESS: This item is R2 Tested for key functions Ready for resale We desire to ensure that electronic equipment is recycled In compliance with local, state, and federal laws upon reaching the end of its useful life and will accept items back at no charge. Your participation in ensuring proper recycling of the equipment is appreciated. Please responsibly recycle any unused parts or electronics by shipping them back to us.