Free Shipping packing material included, for full refund minus 20% restocking fee. Any food items or personal hygiene items are not eligible for returns since returning process can seriously reduce the value of items. Please contact us for return instructions, the return shipping address, and Return Merchandise Authorization (RMA) number. We advise you to use a reputable carrier service when returning your goods. Please pack all returns appropriately. We ship globally Via eBay's global shipping program (GSP). Please refer to the GSP terms and conditions for returns. If you order any electronic devices, please check the voltage information and make sure it matches the one in your country.